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Find answers to common questions or get in touch with our team.
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Open app → Profile → HelpFrequently Asked Questions
Getting Started
How do I create my first training plan?
After signing up and completing the questionnaire, your AI-generated plan is created automatically. You can view it in the Plan tab of the app.
Can I change my goals after creating an account?
Yes! Go to Profile → Goals and update your targets. Your plan will be regenerated to match your new goals.
How do I connect Strava/Garmin/Wahoo?
Go to Profile → Connected Apps and tap the service you want to connect. You'll be redirected to authorize the connection.
Training Plans
How often does my plan update?
Your plan updates after every workout you complete. The AI analyzes your performance and adjusts upcoming workouts accordingly.
What if I miss a workout?
No problem! The app detects missed workouts and intelligently adjusts your plan. Key workouts may be rescheduled, while minor sessions are absorbed.
Can I do workouts in a different order?
Yes, you can swap workout days. The AI will recalculate to ensure proper recovery and training load distribution.
How do I regenerate my plan?
Go to Plan → menu (⋮) → Regenerate Plan. You can specify what you'd like to change, and a new plan will be created.
Billing & Subscription
How do I cancel my subscription?
Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device settings → Subscriptions to cancel.
Will I lose my data if I cancel?
No, your workout history and progress data are retained. If you resubscribe later, everything will still be there.
How do I get a refund?
Refunds are processed by Apple or Google. Contact their support or visit their refund request pages.
Integrations
Why aren't my Strava activities syncing?
Try disconnecting and reconnecting Strava in Profile → Connected Apps. Make sure you've granted activity read permissions.
Can I sync activities from multiple services?
Yes! You can connect Strava, Garmin, and Wahoo simultaneously. We deduplicate activities automatically.
Do you support Apple Watch / Wear OS?
Not yet, but it's on our roadmap. Currently, you can sync activities through Strava, Garmin, or Wahoo.
Send Us a Message
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